The team at motorly are well prepared for the unforeseen circumstances caused by coronavirus, as all of our services are online-based. Meaning that during the outbreak of covid-19, we are able to carry on working hard behind the scenes. Providing our customers with a range of motoring services from car finance to breakdown cover.
We can confirm that our team are now predominantly working from home. Staff members who live in walking distance of our main office will be popping in only when appropriate and essential.
Our database and CRM systems run on Amazon Web Services (AWS) cloud system. Therefore, this is not impacted by a local emergency or disaster resulting in office closure. All staff are laptop-based or have a home office setup. We are able to work as normal, without any interruption to daily tasks.
Internal office telephones run on a cloud-hosted VoIP system. Phones can be operated in any location with internet connectivity, through laptops, or mobile devices. Accessibility of staff is not impacted by temporary office closure.
Furthermore, documented processes, procedures and controls are in place to ensure business continuity in the event of such an adverse situation. As a result of our measures and controls as outlined above, we are confident that we can continue to provide our partners and customers with a high level of service in the event of a disaster or emergency.
If you would like to speak with the team, we kindly ask that the preferred method of contact at this time would be online. Please find the relevant links below:
Alternatively, you can contact us by phone on 0161 519 1550.
motorly is committed to protecting staff and customers by following government guidelines. We acknowledge that these are difficult and unprecedented times and we wish you and your family well.