Who are we?
4MM Limited trading as Motorly is a company registered within England and Wales, company number 7783098.
Our Registered Address is Enterprise House The Courtyard, Old Courthouse Road, Bromborough, Wirral, CH62 4UE.
Our friendly team is on hand to support you within this journey and to answer any questions you may have.
As a Lead Generator and Vehicle Finance Broker our aim is to obtain the best financial acceptance to fit your circumstance.
We will only obtain information from yourself that you submit via our application form, and pass this to our finance partners.
Once this has been actioned, you will deal with the finance partner directly.
We work with a variety of finance partners in order to help you obtain an acceptance.
Please note, we are only able to offer finance products from the finance partners on our panel. Our finance partners will provide you with full information on the products they offer.
You can find a full list of the partners we work with within our Privacy policy, however we are happy to provide further information on request.
Treating Customers Fairly (TCF) is a core part of our culture and we are committed to ensuring you receive a product suitable for your needs and circumstances.
Contact us
Should you have any questions prior to making an application, or have any queries during or after your application has been made, you can contact us on the following information –
Regulation
In order to carry out our activities, we are authorised and regulated by the Financial Conduct Authority (‘FCA’), under FRN 947962.
You can check this here –
https://register.fca.org.uk/s/
We act as a credit broker, not a lender.
Please note we are not financial advisors.
Fees and Commissions
You will not be charged a fee for using our services; however, we must inform you that we receive a commission payment for introducing your details.
This commission will not impact any rate, amount, or acceptance you are offered.
Our commissions from partners is an agreed fixed payment or percentage and may vary depending on the agreement we have with them.
You have the right to request information on our commission at any time using the above contact details.
Our finance partners may also receive a commission from the lender they introduce you to. They will provide you with additional information about such a commission and you can contact them directly to request information. Their contact details will be provided.
All commission details will be provided to you in writing before you complete your finance agreement.
We do need to make you aware we have commercial agreements in place with our panel of finance partners, however they will always try to offer you the best outcome from their panel.
Alternative options may be available in the market that we or our partners are not able to offer, and we do encourage you to carry out your own research to ensure you are happy to proceed.
Finance Options
In order to assist you with obtaining vehicle finance, your details will be passed over to finance providers with whom we work with.
Our finance providers, in order to assess your creditworthiness, will check your information with credit reference agencies, and potentially fraud prevention agencies. Credit searches carried out by our panel may leave an impact on your credit profile.
They will also use the information that you have provided us to assist them in assessing your current status and affordability.
It is important that all the information you provide is accurate and up to date.
Please note that we cannot guarantee an acceptance and all potential finance is subject to terms and status.
Before entering into any agreement, you should ensure you have fully read and understood the agreement you are considering entering into.
We encourage you to take the time to read through any documentation provided, and please do ask any questions you may have.
It is incredibly important you understand the type of agreement you are entering into along with your rights under the agreement such as (but not limited too) Distance Selling and the 14-day rule, Post Contract and your rights if there is an issue with the vehicle, Cancellation and what would happen should you not be able to keep up with the repayments such as (but not limited to) repossession of your vehicle.
Our team is happy to answer any questions or go through anything in further detail, please contact us on the above.
We will never provide you with a recommendation or advise you on certain products, however our partners will provide you with all the information required within your Pre-Contract Information to assist you in making an informed decision.
If you would like further support or guidance around your finances,
https://www.moneyhelper.org.uk/en
provides free assistance that could help support you.
Affordability and Circumstance
It is extremely important that you look into finance options that are suitable for your current (and potential future) financial situation.
Please note that evidence of your income may be requested from our finance partners.
If you are aware or suspect that your financial position will change in the future, you must inform us or the finance partner directly.
Your credit rating could be adversely affected if you do not make payments when due.
We also ask you to make us or the finance partner aware of any additional information you think may be relevant to your acceptance, or how we deliver our service.
As a firm we are committed to trying our best to provide additional support or adapt our services to meet your needs, where we are able to do so.
Additional Products
There may be optional additional products such as GAP Insurance or Warranties that may benefit you with your finance agreement.
We do recommend conducting your research to ensure these products are suitable for you, as we are not regulated to give you any information or advice about these products.
If you are happy for us to, we can pass on your information to companies who are able to.
They will then talk you through the product and collate all the information they require.
Please note, we may receive a commission for this should you choose to proceed.
Complaints
If you wish to make a complaint, please do contact us using the contact information above.
For full information on how we handle complaints, please see our complaints procedure.
Your Information
In order to process your application, you will need to provide us with some of your personal information. We pride ourselves on handling your information in the most secure and professional way we can.
Your data will not be processed without your explicit consent for us to do so, therefore if you do not wish for your application to be processed, we kindly ask that this is not submitted.
As mentioned above, your information will be passed over to our finance partners in order to try to obtain you a finance acceptance.
Whilst we have assessed the partners we work with; we have included their information within our privacy policy so you can fully research how they will use your information.
For further detail on how your information is used by us and who it will be shared with, please view our privacy policy.
Our ICO number is Z314122X.
